View Single Post
  #1  
Old 06-22-2010
niknnik's Avatar
niknnik niknnik is offline
 
Gender: Female
Posts: 15,939
Default Windows Installer, WINDOWS UPDATE and iTunes help - mega srs problem help plz kthnx!

So I want to download OS4 for my iPhone. To do that, I need to get the new iTunes, which I've been putting off for ages.

The problem is, when I try to install iTunes, it either doesn't even start and tells me there was an error with the QuickTime installation (which you apparently need for iTunes) or it loads all the way to the end stops, and gives me a huge long error message, before removing everything it's already installed.

Now, in the error message, I found "HRESULT: 0x800736FD". I googled that and it turns out that tons of people had the same problem. The main solution that worked was to install some Windows file, remove everything Apple related and then try again.

I couldn't install the Windows file. It froze at the end and then disappeared. So, I decided to just remove everything Apple related and install it all again. But I can't do that. When I tried to uninstall things, it came up with an error message saying "Another program is being installed". I checked the processes in Task Manager, including other users, no programs are being installed. When I googled THAT, lots of people had the same problem. They suggested THIS. Which also didn't work.
Now I've hit a dead-end and I NEED YOUR HELP AH

Because even if I work out why I can't uninstall programs, the re-installation of iTunes might still not work.

Last edited by niknnik; 06-22-2010 at 01:14 PM.
Reply With Quote